Frequently Asked Questions (FAQs)


Here are some of the frequently asked questions that our shoppers want to know from us. This a help page that will help you to understand the brand better.

Q1: What is Canoe ?
Canoe is a European fashion brand under the banner of Norspin International Pvt Ltd. “Norspin International Pvt Ltd” is a Multi-National Corporation with its design center located in Poland and a corporate office based in Gurugram (NCR) India.

Q2: Where can I buy Canoe clothing?
Canoe has a wide retail presence in India. The brand has established a solid distribution channels for sales with its Exclusive brand outlets & Multi brands outlets throughout India. Canoe is also available in all Reliance Fashion Factory stores.

Canoe is registered on all major e-commerce platform like Amazon, Flipkart, Ajio, Snapdeal, Myntra, Meesho. Shoppers can purchase Canoe clothing directly from our official website

Q3: Is Canoe sustainable and ethically made?

Yes, Canoe is committed to ethical and sustainable manufacturing practices. At Canoe we are committed to operating in an environmentally sustainable and socially responsible manner. We prioritize ethical sourcing of materials and adhere to strict industry standards for waste management and energy conservation.  

As a brand, canoe endorses the Philosophy of Slow Fashion that delivers long term value for customers over short term value and gratification.

Q4: What types of clothing does Canoe offer?

Canoe offers a diverse range of clothing, including casual wear, formal wear, activewear, for men & women.

Q5: How can I stay updated on Canoe trends?

Stay in the fashion loop by following our blog and social media channels. Canoe offers a customers to sign up for the newsletters so they can be in touch with the latest offers and product launches. We regularly share the latest Canoe clothing trends and style tips.

Q7: What payment methods does Canoe accept?

Canoe accepts various payment methods, including credit/debit cards, UPI, and secure online payment options.

Q8: Can I return or exchange Canoe clothing?

Yes, you can return or exchange Canoe clothing within 30 days of purchase. Visit our Returns Policy and Exchange Policy.

Q9: How do I contact Canoe's customer support?

Contact our friendly customer support team through the "Contact Us" page on our website or by emailing Customersuport[@]

Q10: Does Canoe Clothing have any social initiatives or charitable programs?

Yes, Canoe is dedicated to social responsibility. Learn more about our initiatives on the "About Us" page.

Q11: Where can I find physical Canoe Clothing stores?

Discover Canoe clothing at select retail stores in India. Use our Store Locator on the website to find a store near you.

Q12: How can I track my Canoe Clothing order?

After your order ships, you'll receive a tracking number. Use it to monitor the delivery status of your package.

Q13: Does Canoe provide sizing guides for clothing?

Yes, we offer sizing guides on our website to help you choose the right fit for your Canoe clothing.

Q14: How often does Canoe release new clothing collections?

Canoe has seasonal collections that are released around the year like Summer Season, Autumn Season, Winter Season collections.